How Respected Family Physicians Manage Difficult Patient Encounters

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How respected family physicians manage difficult patient encounters.

BACKGROUND Nearly all family physicians have patients that engender a sense of frustration or dislike, often described as "difficult." Most research in this area focuses on describing these patients and their physicians, not management or coping. OBJECTIVE To describe how respected family physicians identify, manage, and cope with difficult patient encounters. METHODS Qualitative semi-struc...

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Managing Difficult Encounters: Understanding Physician, Patient, and Situational Factors <FEFF>[Query: Should Difficult Patient Encounters be changed to Difficult Clinical Encounters for consistency with the text?]

D ifficult encounters are estimated to represent 15 to 30 percent of family physician visits. Factors contributing to these difficult clinical encounters may be related to the physician, patient, situation, or a combination. Physicians can recognize these visits as challenging by acknowledging their feelings of angst or helplessness generated during the conversation. These encounters are also c...

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ژورنال

عنوان ژورنال: The Journal of the American Board of Family Medicine

سال: 2006

ISSN: 1557-2625,1558-7118

DOI: 10.3122/jabfm.19.6.533